I use both Facebook and Twitter, but it does not really make sense for me to go to Facebook to ask about issues with Twitter when I can go to Twitter directly and have a stronger and more immediate support.
However, for issues that strictly involve one company, it is kind of awkward to go to a competing company asking for help. If the user has an issue that involves both companies, like Beyond20 integration or Apple's version of Word for example, it is good to seek help from both companies.
While I have not dug very deeply into Roll20's forums, I do not see any dedicated threads for DDB outside Beyond20 integration and some of their users' requests to link DDB to Roll20. Similarly, if a user has issues with DDB, it is better to come to DDB directly for help rather than going to Roll20, whose staff are not suited for addressing issues on DDB. Other DDB users may be able to provide help and support, but it probably will not be as good as just asking on other platforms' forums directly. I agree that it would be nice to have a subforum or thread dedicated to Roll20 and other platforms, but DDB's staff are not suited to provide the help and support for other platforms. You do not have to like our answers, but our answers are no less valid than your questions. You could have simply pressed the little arrow that allows you to go back, ignore my question since it is valid and nothing like your analogy. Nothing wrong with asking that question about products outside of DnDBeyond. I just read a very long Thread about 3D Printers. I love these forums and have been given answers to every question I have ever asked, as well as answering questions for new users. I agree which is why I started my thread with: "I know there are many other Roll20 sources online but I love coming here and can not believe there is not a Roll20 Help thread already." I am not sure why two other posters felt a need to use an incorrect analogy or answer a question with a question. (If for no other reason than that they are searchable and have linked tags for similar issues, something that DnDBeyond will definitely need if/when they launch a VTT.)
#ROLL20 REJOIN AS PLAYER SOFTWARE#
Having frequented both forums, though, Roll20's forums are much better suited to getting technical answers for that software than they ever would be here. I do understand the reasoning for asking, as those threads and others are probably the starting point for a lot of people into Roll20. I will say though, that there is already a lot of discussion on the "Beyond20 integration" on this site. When I rejoin as GM or go back in as a player it has been reset. It is literally as though I am in a drawing program and the move feature is an is not permanent. Going back to where the player started does not help. I understand a little of it but currently, when I re-join as a player to test the map when the character moves, the new area is revealed but everything in the lighted area from where the character left is erased. Fog of War is currently giving me the most trouble in the design phase. In the unlikely event that this is the first Roll20 thread, I would like to start by saying I have been trying to teach myself but many videos or online information seems to be outdated. I have many questions and know that many of you can help me.
If you are part of a General Q&A Roll20 help thread here please share with me, thank you. I onl yget other people asking specific questions and I do not want to hijack their threads. If there is, DnDBeyon's Search needs to be fixed because I have tried: "Roll20" and: "Roll 20" with no results. I know there are many other Roll20 sources online but I love coming here and can not believe there is not a Roll20 Help thread already.
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